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Coordinator - Events and Groups
ABOUT US
Domaine International de Rouville is looking for a dynamic and organized Events and Groups Coordinator to welcome and manage groups, tournaments, and special events at our campsite and golf course. This person will play a key role in the guest experience by ensuring planning, coordination, and communication between the different teams.
job opportunity
Coordinator - Events and Groups
Workplace: Domaine International de Rouville
Job Type: Temporary / Seasonal
Schedule: Variable, including evenings and weekends
➜ RESPONSIBILITIES
Reception and coordination of groups and tournaments
• Provide a personalized welcome to groups upon their arrival.
• Present services and the program to clients.
• Coordinate with tournament managers to ensure the smooth running of events.
• Ensure accurate monitoring of reservations and specific customer needs.
Reservation management and customer follow-up
• Update and manage reservation information.
• Identify and anticipate specific customer needs.
• Communicate effectively with internal teams to ensure a smooth and seamless experience.
Updating information and competitive intelligence
• Keep the campsite and golf course information sheets up to date (services, timetables, regulations, special offers).
• Ensure the distribution of updated files to customers and internal teams.
• Carry out competitive monitoring and suggest improvements to optimize the services offered.
Coordination and internal communication
• Transmit key information to the various teams (leisure, catering, golf, reception, etc.).
• Ensure good cohesion between teams for efficient execution of services.
• Participate in coordination meetings to adjust operations as needed.
Logistics and event preparation
• Organize and prepare spaces reserved for groups and events.
• Check the conformity of the installations and ensure their proper functioning before the arrival of customers.
• Plan schedules and manage unforeseen events in real time.
Monitoring and improving customer experience
• Ensure constant follow-up with clients during their event.
• Respond quickly to requests and resolve any issues.
• Collect feedback to improve the organization of future events.
Preparation of newsletters
• Write and structure the content of newsletters in collaboration with the marketing team.
• Design an attractive format suitable for distribution.
➜ REQUIRED PROFILE
• Experience in event coordination, customer service or reservation management.
• Excellent communication and organizational skills.
• Ability to handle multiple tasks simultaneously and work under pressure.
• Knowledge of the golf and tourism industry, an asset.
• Mastery of IT tools and reservation management platforms.
➜ WORKING CONDITIONS
• Seasonal position with flexible hours (days, evenings and weekends).
• Stimulating and friendly environment.
• Competitive remuneration based on experience.
Do you want to take on this challenge and provide our customers with an unforgettable experience?
Send us your application now!
Work performance reward program
“Grow in the company” advancement program